HELP CENTER
Frequently Asked Questions
Everything about how we test gadgets, where our prices come from, and how we make money. If something is still unclear, ask us directly.
10 questions
The short answer is, we are brutally honest in our reviews. We don't publish numbers and information that are published on the product's box but the ones that we actually measure and test.
Every review mentioned on our site explicitly states what we have tested, how long we have used the product/device, and where it lacks. If the gadget is not worth the price, the reviews clearly state it so that you, as a customer, make an informed choice.
No. We have a strict policy against paid reviews and we do not accept any payments for a review or for a better score. The brands, however, do sometimes send us a unit to test, and when they do so, we mention it at the top of our review.
A loaned unit has absolutely no bearing on our honest rating and review. Many of the sponsored samples that we received have got low scores from us and it will stay that way.
Our expert score is a combination of real performance data and everyday usability, which includes battery life under normal load, build quality, software behaviour and enhancements, and what you get for the money at the current street price.
Yes. We allow our customers to place a request for reviewing a specific gadget. You can send us the exact model's name, and why you are considering to buy it. We prioritise reviewing gadgets that a lot of our customers are weighing up and where the existing coverage is thin online or clearly sponsored.
Yes. We check every code and verify it before publishing it. Retailers may still pull codes without any prior notice and some of the codes may have capping for a limited number of uses. So, occasionally the code you see on our site may fail. If a certain code does not work for you, tell us about it and we will remove or replace it.
On some links, yes. When you buy through them we may earn a small affiliate commission at no extra cost to you — it comes out of the retailer's margin, never your price. It also has no bearing on our scores or on which products we cover; we regularly recommend the option that earns us nothing.
Prices and stock are refreshed through the day from the retailers we track, and the deals page is rebuilt as those updates land. Fast-moving sale prices can still drift for a few minutes, so treat the retailer's checkout page as the final word on price.
Listings are pulled from the retailers themselves — specifications, images, ratings and current price — and then cleaned up so the same spec is labelled the same way across brands. That is what lets you compare a phone from one brand against another without decoding two different spec sheets.
We do not sell anything ourselves. Every buy button hands you over to the retailer, and your order, payment, delivery, warranty and returns are entirely between you and them. For anything about an existing order, contact that retailer's support — we have no access to it.
One email with the deals worth knowing about and the reviews we published that week — no daily blasts and no passing your address to anyone else. Every email carries a one-click unsubscribe link, and it takes effect immediately.